Tuesday, November 10, 2009

Weave Prices Full Head

letter to Versatel, October 2007 (Part 1)

Ladies and Gentlemen,

after repeated confirmation of the availability of Versatel for my residential area, I gave you on 16 May 2007 telephone the order to take over my ISDN line from my former provider. A not insignificant prerequisite for changing Versatel it turned to the possible number portability dar.

I asked you to send me for the purpose of postage-saving, no hardware, I was already in possession of NT, splitter, modem and router. I was told this was not possible in principle. The hardware I received accordingly unnecessary and annoying way as early as 9 July 2007 (for 9.90 EUR) served on a charge.

It was different with the way your commission as part of a promotion promised iPod Shuffle. To receive it, cause I only had two lengthy discussions with your fee-based customer service and a full 20 weeks of waiting (until October 5, 2007). But come We return to the port itself

(To be continued ...)

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