until the evening of 3 September 2007 had received still no status on SMS started working my problem, I signed up for the second time in customer hotline to know the state of things. Your employee could give me but still no information - about the reasons of the failure to previously working, even over the expected period of up to activate my connection.
On 4 September 2007, I was indeed a meaningless message with the sparse information that my fault JURISDICTION now in progress, but the customer hotline still denied me any concrete information as to when the problem fixed expected was. A connection with the technicians was also not possible.
first on 10 September 2007 (ie after 11 days) I received the SMS messages, that my problem is fixed now. This work, according to your customer service on 16 my Commissioned on 10 May 2007 connection September flawlessly the first time.
Also on 10 September 2007 finally reached me by post a notice about what I had now received five phone numbers. I could not believe it when I had to read that my connection are assigned contrary to my express orders not five contiguous numbers. But at least I now knew my own phone numbers. This was my Versatel port Incidentally, after no less than 17 weeks for the first time available in its entirety.
On 4 September 2007, I was indeed a meaningless message with the sparse information that my fault JURISDICTION now in progress, but the customer hotline still denied me any concrete information as to when the problem fixed expected was. A connection with the technicians was also not possible.
first on 10 September 2007 (ie after 11 days) I received the SMS messages, that my problem is fixed now. This work, according to your customer service on 16 my Commissioned on 10 May 2007 connection September flawlessly the first time.
Also on 10 September 2007 finally reached me by post a notice about what I had now received five phone numbers. I could not believe it when I had to read that my connection are assigned contrary to my express orders not five contiguous numbers. But at least I now knew my own phone numbers. This was my Versatel port Incidentally, after no less than 17 weeks for the first time available in its entirety.
(To be continued ...)
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